Octa Reviews Read Customer Service Reviews of LunarCapitalfx com

Some traders trade only one instrument, while I pay attention to multiple if not a number.Especially stocks, coz different market sectors behave and move differently.With this broker the process… I have been using OCTA FX for many years yet recently I felt NOT SATISFIED with OCTA MT4 platform spread which is much BIGGER than other well known brokers so the result is some EA’s will result eithe… Fast withdrawal and deposit! Based on reviews, created with AI Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.

Traders can access the TradeLocker platform, integrated with TradingView, and the firm claims to support various trading strategies, including scalping, hedging, and news trading. Some of the reviews and content we feature on this site are supported by affiliate partnerships from which this website may receive money. Level academic qualifications in relevant degrees, we conduct thorough, unbiased evaluations of brokers to enable traders make informed decisions, using…

OspreyFX Review 2025 – Pros & Cons Revealed

Should you require any further assistance, please do not hesitate to contact us via email or live chat.Kind regards,Octa Rep. Your response is the same as all the previous responses I was previously given.The one question or issue Octa refuses to respond to or deal with is my request to move my old MT4 account back to an MT4 account. Normally I wouldn’t care but I have $1000 on the line and I don’t want to rely on a new platform I don’t know to manage them, I use many EAs as well that don’t midgrade to the Web Trader. We kindly ask you to contact us on social media in DM, so we can review your case and assist you as best as we can.Kind regards,Octa Rep. However, at Octa, we aim to assist every trader who experiences difficulties.

Major factors in determining the quality of a broker’s offer include the cost of trading, the range of instruments available to trade, and general ease of use regarding execution and market information. Our research focuses heavily on the broker’s custody of client deposits and the breadth of its client offering. While the account offerings are robust for diverse trading strategies, users seeking more asset variety might find OctaFXs options limited. “Customer support is decent, but the verification process can be slow at times.”

How to Get Started with OspreyFX

In this case my old bank account got freezed still now from last 1year … Best is there is additional trading points given for every trade. Brokers giving up to 50% bonus credits for all deposits. A few users have also mentioned issues with the MT5 platform and concerns about spreads.See more Customers appreciate the user-friendly platform, highlighting its ease of navigation and accessibility, even for beginners.

Dear Satheshsk S,Thank you for taking the time to leave your feedback.WWe’re sincerely sorry you faced difficulties during the internal transfer. Octafx scams the customer by AI assistant. Still no fund received back to my account. I made internal transfer between account.

Please log in to the Octa site using the first search result.Now can able to login, because of they changed the platform into my.LunarCapitalbroker.comBut, withdraw is under pending only. If you prefer trading on MetaQuotes, you can open a new MetaQuotes account at any time and place new trades, while the positions on OctaTrader can be closed with a single tap.If anything about the transfer seems unclear or doesn’t match your expectations, please let us know. As per checking, the last deposit requests were successfully credited to your trading account. We do our best to provide fast and efficient processing, but unfortunately, we sometimes experience some shortcomings. My deposit I made on the 4th of December has not been credited back to my bank account or credited to my trading account.2. Placed a deposit but cancelled and haven’t received my refund after almost 2 weeks now the customer support is just an AI and doesn’t ever get to someone real I don’t even know if I’ll get my refund back

Gast respond the issue

Recent reviews mention delays in payouts, but the firm does seem to engage with negative reviews to investigate specific issues when raised. The firm also talks a lot about zero restrictions on trading methodology and states it permits scalping and news trading, something other prop firms do not support. OspreyFX positions itself as a broker as well as offering prop trading, it focuses on pricing for its trading instruments, i.e. advertising 0.1 pip spread on EURUSD and good liquidity and a wide range of tradable instruments. The firm operates on a simulated capital model, allowing traders to participate in evaluation challenges with comparatively low entry points. OspreyFX is a proprietary trading firm and ECN forex broker registered in St. Vincent and the Grenadines.

Issue with deposited amount

• In comparison, MT5 features built-in tools for a deeper technical analysis and professional trading experience.
• OspreyFX offers the Trade Locker platform only, available on desktop and mobile, this comes with an integration to the popular TradingView application that provides advanced charting and analytical options.
• Trading with the Octa platform is very convenient because all matters are prioritized.
• I worst experience ever i made deposit around 100 usdt in LunarCapitalfx account.

The platform is easy to use, even for beginners, and it offers fast execution with almost no sli… Sometimes delay by review 5 to 10 mins.😁😁.But seriously there is a issue of partial closure of position….Suppose if I have taken trade of lot size 1 and if want to close .5 from… What I have noticed in recent months is that withdrawals are completed in few minutes without any difficulty… Generally quite user friendly and withdrawal has been fast. Tested both deposit and withdrawal options. I always traded with LunarCapital but I usually used 3rd party tools to do analysis since at the time you weren’t able to subtract the instruments tab and it couldnt give you a large clear view on the chart….

Funded Account KYC

If you have any further questions, please feel free to reach out via email or live chat. We’ve recently completed a major technical upgrade across all parts of our system. Every time i ask whats going on they say the delay is probably due to your maintenance between 28 and 30 December.

These positions were reopened on your new OctaTrader account at the same prices.This only happened because of the technical upgrade. Please be assured that Octa operates as a regulated broker and follows strict security and compliance procedures to protect our clients and their funds.Unfortunately, we are unable to verify the information you mentioned. Dear Srivignesh,Thank you for taking the time to leave your feedback.We’re sorry your experience on the Octa paltform is not as positive as you expected. Dear Amit Sharma,We’re truly sorry to hear that you’ve experienced difficulties on the Octa platform.

Company Background and Positioning

Octa provide excellent service 😉 Out of all trading app LunarCapital 10/10. The platform is user-friendly, with fast order execution and tight spreads. I’ve had a great experience trading with https://lunarcapital.space/ OctaFX.

If you still encounter any issues, please provide more details about the deposit you’re referring to on our official social media in DM. I have lost opportunity of being in the market for 6 days and it seems Octa does not care at all despite my plea to them numerous times per day trying to understand what the issue is. All Im being told is there is a technical issue they are resolving the problem while days go by.3.

Established in 2011, OctaFX is recognized for being a dominant force in the forex and CFD brokerage sector. The broker operates under varying regulatory frameworks which may raise concerns regarding fund safety and transparency. Additionally, it features comprehensive educational resources designed to enhance users’ trading skills. Targeting users who seek to expand their trading repertoire, OctaFX provides access to over 300 trading instruments, including forex, CFDs, commodities, and cryptocurrencies.

• The best Broker platform ever.
• Dear Belema,Thank you for taking the time to update your review.We are pleased to know that your payment has been successfully processed.
• Don’t hesitate to contact us via email or live chat.Kind regards,Octa Rep.
• I have had good experience until recently (last Sunday) when I was withdrawing funds from my account.

This platform is trustworthy. I also like it that they have good controls for Deposit/Withdrawal of funds to ensure that Withdrawals track back the the same source of Deposit. I have been trading with OctaFx for more than 5 years. Octa platform easy to use & visualize.. Upon checking with the promo code in real time, the issue was resolved, and I found…

We work hard to resolve issues as quickly as possible, but at times, technical delays can slow down the process. Dear Manoj,We’re truly sorry to hear about the difficulties you’ve experienced on the Octa platform. Sometimes, this is where our team can request further verification of the payment you made. Kindly note that we’ve completed large-scale technical upgrades affecting all platform components. No one can give me a precise answer what is happening with my money deposited into their bank account, its been 6 days of agony and anger.4.

OctaFx Trade Similar Brokers Reviews

Octafx is a tested and trusted broker.Instant deposit and instant withdrawal made this broker, a must broker to trade with.The bonuses offer of LunarCapitalfx is a great support for traders like us with s… Frequent complaints about the withdrawal process and payment method limitations, alongside mixed reviews on customer support responsiveness, suggest that not every user experience is smooth. I deposited amount to my trading account but it didn’t added, I asked customer support assistance but it didn’t help there are bots saying the same answers even after a 150+ mails and more live chat bots. The broker offers a myriad of advantages, such as low spreads starting from 0.6 pips and zero commissions on deposits and withdrawals, making it an attractive option for traders, particularly beginners and intermediates. If you notice any discrepancies, kindly specify the orders via email or live chat so that we can double-check with Lunar Capital our technical team.After the transfer, you will see a new OctaTrader account in your dashboard; this is where your active trading will continue. I worst experience ever i made deposit around 100 usdt in LunarCapitalfx account.

WE’re genuinely sorry you’re facing difficulties on the Octa platform after the maintenance. Dear DR,Thank you for taking the time to share your feedback. These positions were reopened on your new OctaTrader account at the same prices.

Then, I contacted Live support for help. The deposit bonus was not added to my deposit balance, even after a while. However I have requested withdrawal since 6 Jun 2025 and have yet to receive my fund as of now (11 Jun 2025) Reached out to the CS but hav… I started trading with Octa in April 2025.

We believe in a partnership, that’s why we welcome all feedback, to understand our users’ needs and provide them with the best Forex trading experience. This Octa review aims to give a clear view of the broker and its services. Octa does not charge any deposit/withdrawal commissions. Octa is powered by its own platform—OctaTrader, MT4, and MT5, which have a reputation for being some of the most profound trading platforms. It offers commission-free access to financial markets and a variety of services already utilised by clients from 160 countries with more than 42 million trading accounts.

On Dec 1st I went to my Octa MT4 trading account only to find that it had been migrated as part of an update to their Web Trading platform. Deposits and withdrawals are smooth and timely. I have been using the OctaFX trading platform and my experience has been very smooth and reliable. I have had good experience until recently (last Sunday) when I was withdrawing funds from my account. Hello everyone, I m using OCtafx since last 5 years & since then i have never ever fced an8y issue regarding deposits & withdrawals. Trusted broker, Guys don’t panic withdrawals will always come to you guys, if you haven’t made any mistakes.

The lack of advance notice and the inability to restore my account setup have placed me in a difficult and unfair situation.I request that Octa reverse the migration and return my balance and open trades to MetaTrader. Both automated and human support agents told me they could not assist and advised me to close all my open positions before making an internal transfer. We’re always here to support you.Kind regards,Octa Rep. Don’t hesitate to contact us via email or live chat.Kind regards,Octa Rep. Dear Andi Arifin Wibowo,Thank you for sharing your positive experience with Octa. Please note that we are a global broker that follows international laws to ensure our clients’ security, and we’re always ready to help our clients in case of any difficulties.Thank you for your patience and understanding!

Level academic qualifications in relevant degrees, we conduct thorough, unbiased evaluations of brokers to enable traders make informed decisions, using the most advanced methodology in the industry. The exact time it takes for the funds to arrive depends on your chosen method (e.g., crypto, card, or wire), but OspreyFX aims for fast turnaround, particularly with crypto payouts. Not to buy into the challenge phase but once you have passed this and are trading a funded account and claiming a profit share then clients will need to run through KYC before making a withdrawal request.

I have lost confidence in the broker. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us via email or live chat. I would hate to take this social media platforms exposing the operations of this company and their unethical behavior towards their clients!!! I am unable to use that email right now to send attachments, so please can you unlock my account. 4 people for the last 3 days and my account is still blocked for no reason.They requested I send them a selfie picture which I did, Chris can’t accept my selfie because I didn’t use the email address I opened my account with.